Got a thousand bucks to blow on a designer eyeglasses deal and get shtupped when they break? Shop at 3 for 1 Optical in London, Ontario – they’re there to take your money, treat you like dirt and provide no service whatsoever!
Walk into the shop where there is no one to help you because they’re too busy in the connected building beside the shop. Wait for awhile. Wait for a long time. If you get tired of waiting, go next door and be verbally abused by the store owner; after all you’ve paid your money, she doesn’t want anything to do with you except for FREE she’ll berate you for having broken glasses and make up a price off the top of her head that will make you go somewhere else for service.
If you choose to wait, you can be treated like crap from the bitch-from-hell service assistant who knows nothing about anything but can leave you standing for another half hour while she leaves to “check with” the female owner. Expect a fictitious, over-inflated quote to get your glasses fixed. The bitchy, pretentious attitude is free.
Go someplace like Gregory’s Optical where you will almost faint from the difference in quality of service. They will not only help you with excellent customer service, they’ll fix your glasses or tell you who can fix your brand. After they fix them, they give you an actual receipt for the repairs AND they will accept your debit payment, unlike 3 for 1 Optical who tells you they will only accept cash (although they let you use the debit machine on their desk when you forked over the thousand bucks to pay for the glasses….)(in fact the 3 for 1 owner themselves will even direct you to the BMO 50 feet down the plaza and then you can watch as your cash goes straight into his pocket and no, you can’t have a receipt! Maybe some Revenue Canada auditors should shop here? )
Our advice: Buy online at ZenniOptical.com for your designer eyewear, or if you’ve got the cash the small independents like Gregory’s give you your money’s worth.
Consumer beware and contact the BBB about places when you’re being shtupped!